Ketina Oliver I want to start off by saying the manager did refund me for the service which I appreciate. The team was sweet but unfortunately it just doesn’t make up for the damage done to my hair. I hadn’t colored my hair in a few years because I was focused on hair health, but wanted to treat myself for Mother’s Day and switch up my look. I specifically told my stylist I don’t want the blonde to be dramatic. I presented her with inspo photos, showing her the blended look, and shade of blonde I was going for with my natural brown base. After the color, when another stylist was blow drying my hair (who btw was sweet but kept calling my hair kinky repeatedly and saying she didn’t know how to do it) my hair isn’t kinky, it’s wavy curly…. My heart sank. The color I was seeing was so splotchy and a dramatic golden brassy blonde which is the complete opposite of what I asked for. There’s literally a line across my hair where it looks like she did subtle highlights on the top, and just tacked on as much blonde on my ends as she could. The blow-dried style of someone who isn’t trained for textured hair made it even worse. I’ve never felt so ugly than I did in that moment, I wanted to cry. So I got up from my chair as fast as I could, checked out, and cried in my car. My hair is damaged and brittle with the worst color I’ve ever received and I’m so sad. Again the manager was willing to refund me, but there’s no way to make this situation better. My hair health is gone, and I have so much anxiety about letting another stylist touch my hair after this experience. I’ll attach photos. First 2 photos is what I got, second 2 are the inspiration photos I showed to my stylist during our brief consult
1 /5
Sheromanie Omrao My hair stylist was Ali! He was amazing from beginning to end. He made sure every step he took, I was happy with it. He was understanding and even gave me tips on how to treat my hair. Definitely HIGHLY recommend him! I didn’t like my results I LOVED it! Thank you again Ali !
5 /5
Sofia Gil I am so mad that I cannot remember my hairstylist name!! I LOVE THIS PLACE! First time here and will deff come back. The smell, the environment the treatment they give you, top notch.
I chopped all of my hair off and felt comfortable from the moment I stepped in.
Thank you to my beautiful, sweet, smart stylist. (She had glasses and red hair)
5 /5