1 /5 Breanna Miller: I took my rings there to have five of them resized—some smaller, some larger—and over time, the stones started falling out randomly. Eventually, I lost them all and needed new stones put in. I brought them back to the store and explained the situation, but they didn’t address the issue. I left the rings for repair in December, and it’s now been about four months with no updates. Every time I try to call, it either rings endlessly or says they’re closed. I’m really frustrated. My family has been loyal customers for years, always buying from them and bringing things in for repair, but they’ve treated me this way, and it’s really disappointing.