1 /5 Jackie B: I saw an ad that said ālooking for people to undergo our 6 week training programā and submitted my details for more information. I immediately received a text asking me my goals and what time I would be available to come to the gym. I said I would appreciate an overview of the program to see if itās a good fit before driving over. They respond asking me to make an appointment to visit. I asked for the details of the program first, and again received a āWhen can you come in?ā text. I asked about any pricing information for this āprogramā, and was told āThatās what the appointment is for! Can you come in?ā.
Itās very strange to me that they couldnāt share literally ANY details. I understand every person is different so the program could vary, but at least expected SOMETHING (Is it a series of classes? Do they just assign you exercises to do at your leisure? Is there a trainer? Do they assign you to a coach? What does it cost? Is a diet plan involved? Do they take any body measurements? ANYTHING?!)
Because they shared absolutely no detail, I explained that I felt uncomfortable, want to pass on the program, and to put me on a ādo not contactā list. Within the next 1.5hrs I was texted by another team member asking me to make an appointment and called for a second time (and was left a voicemail asking me to make an appointment).
Again, I understand programs may differ, but I think giving minimal context to an advertisement isnāt asking too much.
Update: In response to the owner, this occurred before December of 2025 (In August 2025, please see the screenshots with the date/timestamp). If you are no longer doing these programs, take down your old ads (you may be losing money if youāre unaware that youāre still running them :( oh no).
This was after I responded to YOUR ad for a 6 week program, otherwise your staff would have never gotten my contact information, and none of this would have ever occurred, and I would be at peace knowing my phone number is not on file at AF.
Please see my photo where your staff acknowledged the program existed but refused to give details, or where I āunsubscribedā in August but was contacted again by the same coach in September.
āNot difficultā for your staff to just say youāre no longer running a program when youāre the one literally advertising its existence. It is actually less effort to just not contact me.