Central Florida Insurance of Marion Oaks - Ocala (FL)

1 /5 Jeff L: When I received my Homeowners Policy renewal, I asked by email to have a review of the policy and to get competitive quotes to compare. When I called to see if they started, I was told that my agent was no long there and no one was aware of my email. I discussed it with the Office Manager and went over what I wanted. I requested a return phone call. After 3 messages I received a voice mail from the Agency Owner (since I was not home). Over a two week period I spoke with the Office Manager 3 times (and left 2 messages) and never received any of the information or another return call. With service like this, I can understand why people buy on line. Absolutely NO Customer service or respect from this Agency and its people. I have switched my policies to other agencies.

1 /5 Steve Rodgers: I work for a local dealership. My customer had auto insurance with them. Customer called them to get the coverage switched and then cards faxed over. The person that she was dealing with seamed very inexperienced. She had someone named Julie, claiming to be the office manager, call me back on the customers phone. She was very rude and hung up on me. I called her back and with the customer listening she was rude again. When I told her that the customer could hear what she was saying she said "I don t care." I think that sums up how they treat their customers. We never received the fax conformation. Is this how you want to be treated?

5 /5 Cheryl Tracy: Nice lady who works there helped us out for insurance on our house

5 /5 Dale Frase: I have been a customer for a long time, always been treated well, Would recomend, Thanks

5 /5 Scott Mcnamara: They saved me a lot of money on car & home,excellent service