Crunch Fitness - Oakland Park - Oakland Park (FL)

5 /5 Tony Oakley: ⭐️⭐️⭐️⭐️⭐️ Lorenzo Dominguez Cabrera is the BEST trainer at Crunch Oakland Park! Lorenzo makes every session fun while still making me sweat like crazy! He pushes me to be better without ever being intimidating, and his years of experience show, he knows exactly how to help you focus, stay motivated, and feel confident in what you’re working toward. When I was recovering from an illness, he was amazing about adjusting the workouts and being flexible with scheduling. That level of care and professionalism really stood out. If you’re looking for someone who knows his stuff, keeps you motivated, and still gets results, reach out to Lorenzo. You’ll actually look forward to your workouts—he’s that good!

5 /5 Daly Joseph: I had a great experience here! I’m visiting Fort Lauderdale and I’m glad I chose here as my gym. It has everything you’d expect with a good range of machines, well maintained equipment, and an organized space. Every time I visited the front staff were always friendly and welcoming. I especially appreciated Ester and Kedren for the help and answering all my questions. Overall a great experience!

5 /5 Ebone Blyden: This was among the best experience I had at any gym Ive ever visited. There must be something in the water there because everyone at this gym was so pleasant and helpful starting with the manager. He was so warm and welcoming. Esther, one of the front desk attendants, she was the absolute best. So friendly and helpful. She was the first person I met on the first day I came in to inquire about the gym and was a critical reason as to why I returned and paid to join during my weekend stay in Florida. The gym was well equipped and clean and I was able to get an awesome workout during my few days of rest and recuperation. I especially loved that the treadmills had built in fans. I would definitely go back!

2 /5 Louisena Augustin: I signed up online probably a year or so ago and was just assigned this gym as my home gym due to location so that left me having to cancel with them when its time to cancel. Ive always gone to the one in plantation, which is my favorite, or the one on commercial. Anyways I needed to cancel my membership due to situations out of my control. I attempted to cancel online on the app and then I was charged again. Once I realized I was charged again after what I thought was a cancellation I called in. Its already hard to reach them by phone and instead of speaking to someone They gave me an email to the manger to send a cancellation request and clearly that email isnt monitored. After no response for over a week and multiple emails sent I had to call them again. I spoke to a gentlemen who was really kind heard my story and passed it to Alesha who I believe is the supervisor and I was suppose to get a call back. To my surprise I receive an email saying my account is canceled and Im being charged for another month because my account wasnt canceled 30 days prior. I immediately called them spoke with Alesha who presented as kind and explained to her I attempted to cancel on the app and she informed me the app doesnt work for that and they cant see when attempts are made. This in my opinion is very inconvenient for the consumer. Why put an option on the app that doesnt work. Either way for that being my 3rd interaction with that gym and none in person I personally will never be utilizing crunch again. They already got a couple months free out of me with no complaint and now to charge me again is insane. All in all Im sure my one cancellation wont make a difference which is why they take advantage like this. This is to inform anyone the app is useless and if you ever have a situation out of your control dont expect them to work with you. Finally always make sure you close 30 days before your next billing cycle because Im sure none of us remember all the details of the fine print and no one is telling you that at time of activation. Im giving 2 stars because the gentlemen I spoke to was very kind. Unfortunately I dont remember his name. If you scroll down the reviews you will see reviews similar to mine about cancellation. There certainly seems to be a consistency.