Crunch Fitness - Pembroke Pines - Pembroke Pines (FL)

5 /5 Nick Trabada: Jonathan at the front desk always provides high quality and exceptional service. He has helped me with any concerns i’ve had with no issues whatsoever and shows to be highly knowledgeable in front desk relations. Congratulations to management for employing such a hard working and exceptional young man. I love this gym!

5 /5 Lorenzos Vintage: I joined this Crunch location after trying one of Javiers Zumba classes. His classes are a MUST-ATTEND! The energy is contagious, the music is addictive, and the vibes are pure happiness! Javier brings the fun and gets everyone moving with his high-energy moves and infectious enthusiasm. Youll laugh, sweat, and dance your heart out in a judgment-free zone. Trust me, you wont want to miss it! 5 stars isnt enough - Id give it 10 stars if I could! Thanks, Javier, for the amazing workouts and non-stop smiles!

5 /5 carlos gibson castaño lugo: Crunch Pembroke Pines is an excellent gym! Carlos at the front desk is super attentive, professional, and always makes you feel welcome—his customer service is on point. The gym itself is very clean, well-organized, and has a great atmosphere. All of the staff seem professional, friendly, and attentive, which really makes the experience even better. Highly recommend this location!

1 /5 Sean M: Zero stars - I was at this gym since pretty much the beginning. The owner + gm dont care about the location what so ever. Ive reached out to corporate on social media and have gotten zero responses. They were asking customers to leave a google review here it is! ~Gym is absolutely disgusting right now. The cleaning lady doesnt clean the gym. The previous cleaning lady did. There are machines that have broken padding for going on SIX MONTHS now. Ive pointed this out to the owner + management and nothing gets done. Id suggest a completely different gym. Maybe the west pines version is cleaner. But this location is absolute garbage. I suggest not working out here. I use to clean the gym every night before i would leave to help the staff and try to set a better standard for other gym users. Only few staff truly appreciated me doing so. They seem to be worried about the amount of members they have instead of taking the membership fees and maintenance fees they take from their guests and putting it to actual use. Seems like a breach of contract to me. I sadly had to end my membership there as it was no longer helping with my depression but making it worse. #DoBetter

1 /5 Broward_luke K: I’ve been coming to this Crunch location long enough to confidently say the manager at the front desk has one of the worst attitudes I’ve ever experienced in a customer-facing role. Every time I walk in, she gives the same stank, irritated expression like acknowledging members is a burden. She never says hello when we enter, never says goodbye when we leave, and never shows even the smallest amount of basic courtesy. What makes it worse is that she carries herself like she’s too bothered to speak or look up, even though she doesn’t appear busy with anything. She’s physically present but completely disconnected, and the energy she gives off makes the entire gym feel less welcoming from the moment you walk through the door. Crunch really needs to reevaluate who they’re putting in charge here, because she is single-handedly making this location feel unprofessional and uninviting. There are plenty of Crunch gyms where the staff actually acknowledges members — this one just isn’t one of them.