Keywords: insurance_agency,point_of_interest,establishment

Dick Franklin - State Farm Insurance Agent - Tallahassee (FL)

Address: 🏡 521 E Tennessee St, Tallahassee, FL 32308

Phone : +1 (850) 224-7721

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJ1WyZQHn17IgR3OAORB-v8mE

Where is Dick Franklin - State Farm Insurance Agent 🏡?
521 E Tennessee St, Tallahassee, FL 32308
What is the phone number Dick Franklin - State Farm Insurance Agent 📱?
(850) 224-7721
What Clients Are Saying about Dick Franklin - State Farm Insurance Agent (on GG)

5 /5 Mindy Hammons: I was shopping for insurance as it was time to acquire a new policy, and I put in a quote request with their office. It ended up being considerably more expensive than other quotes, but the agent that returned my call while working on my quote was completely up-front and honest about that, even recommending different agencies and advising which ones to avoid. Her name is Marcie and she was an absolute joy to speak to, and it made my day to have such great service, even though I was declining their product. That is extremely rare and deserves commendation, truly. She is a bright spot in a sometimes frustrating industry, and that is wonderful!

5 /5 Brendan Young: The agent that we had was very professional and very helpful. I had a lot of questions because it was my first time getting renters/auto insurance. She helped a lot. I highly recommend this state farm location to other students and other people looking for insurance!

5 /5 Chandika Kiriella: Marcie was excellent! I got my auto insurance through her, and she worked hard to find me a policy that fit my budget. It was the best deal I could find. She’s truly an asset to the company.

5 /5 Marcia McAuliffe: Marcie Smith-Churchill was great! I called late on Friday and she took care of some unusual requests that could have been put off until Monday but she dealt with them on the spot. She even called me back to confirm that all was well. Amazing this day and age. Thank you Marcie!!, Marcia McAuliffe

5 /5 Kathy Goltry: I’ve had really good experiences with State Farm - I’ve been a customer for over 20 years. I had my car insurance with them and then added my home when I moved. I’ve had a couple of small claims for my auto and each time they arranged for repairs and paid the shop within hours. I had never made a homeowner’s claim until last year when my neighborhood was hit by a tornado. They were very responsive and scheduled an adjuster as quickly as I could accommodate them. I had no serious damage to my home but many trees down so it wasn’t an emergency like many of my neighbors. In spite of that they were very prompt at coming out to assess damage and reimbursing me for work done. The agents I’ve had have always been very helpful and easy to contact. I’ve had the same agents for years and have been really pleased with their service. Insurance isn’t a very popular subject right now but I’ve been so well served by State Farm I wanted to give my agency, Dick Franklin, some well-deserved recognition.
Convenient Location
GG map: https://www.google.com/maps/place/?q=place_id:ChIJ1WyZQHn17IgR3OAORB-v8mE

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Mike Frantz - State Farm Insurance Agent - Tallahassee

Minerva Simpson: I received my homeowners bill, which was about 20% higher than last year. I call this agency, which was my designated agency. I specifically asked what could be done to reduce my bill. Shortly, I found out the age of my roof was incorrectly listed. I had reported my roof replacement 5 years ago when it was done. This agency had my Roofers name and was readily able to access permitting information online. I was told the correct roof information would be reported. It took about 3 weeks to update the roof year in State Farm records. This agency gave me no time estimate for the update. During this period, I contacted this agency several times checking on status. In one conversation, I was told there may not be a premium reduction, which turned out to be the case. During the 3-week period, I started checking with other insurance companies. It was during this checking that I was told about the need to have a wind mitigation inspection in order to receive a premium reduction. I asked this agency why I hadnt been told about the wind mitigation requirement. I was told the focus was on multiple/other things. This couldnt be farther from the truth. Over the course of my contacts with this agency, the sole focus was on the roof. This agency was fully aware that I was expecting a premium reduction based on the updated age of my roof, and at no time was the wind inspection raised. I had to find that out on my own. When preparing to write complaint letters to State Farm, I reviewed my premium paperwork over the prior years; it does mention the need for a wind inspection to get a discount. So, this my fault for not reviewing this yearly. However, when I specifically ask how to get a premium reduction, that is their cue to fill in a customer. This has destroyed whatever trust I had in this agency. This was not "good neighbor" like behavior.