Truist - Kissimmee Joel Hynes: Definitely my least favorite Truist bank location. Other Truists have always been a positive experience. However, at this one I was told that in order to withdraw a certain amount of cash, I had to wait for a branch manager, who was on lunch for 45 minutes.
The teller (Francesca) also sighed and scolded me several times because I didnt want to pay for a cashiers check and was withdrawing cash which "is a hassle". She seemed annoyed that I wanted cash, and then I heard the wait 45 minutes line. I assume based on the reviews that after the wait I would probably be told by the manager that I just couldnt withdraw that today.
Truist, do yourselves a favor and close this branch before they give a bad name to the entire brand. Or at the very least, completely overhaul the management and rework the branch culture. Until then, Ill stick with the branches that are better!
