5 /5 Bruce Hurst: I received a non renewal notice on my policy because the company felt they had too much exposure in Palatka. Before I could call my agent about this, I received a call from Courtney at their office. She called to help me find a new company to insure the home. She was so pleasant to talk with and did an excellent job finding me another company with even better coverage and a comparable price. She sincerely cared about helping me get this done without any stress. I feel she went above and beyond to handle my problem. Thank you Courtney!