Bank of America Financial Center - Miami Beach Anna Zhang: Thanks for Carlos Florean, he really helps me a lot today! He is so professional, patient and friendly. As a foreigner, sometimes I feel afraid to call somebody, because I cant get them too clearly. When Carlos helped me call the online service and said he will "fight for me", I felt so Appreciate! Also another staff seating beside him, so sorry for forgetting ask for your name. Thank you all the same! ٩(❛ัᴗ❛ั⁎)
