H&R Block - Green Cove Springs (FL)

1 /5 Dorothy Farmer: If I could put 0 stars, I would. I used this office and Irina P was my preparer. After 4 months and 20+ days, I still have not received my return because of the error in filing. Then when I tried to get help from H&R Block, I was told "We arent having luck getting through to the IRS either. Maybe you should call them too. Thats the best thing I can tell you to do." After many many phone calls, I was able to speak with a rep in the IRS division that stated my return and attachments were filed wrong. Thankfully the IRS rep fixed the issue now my return is processing to me correctly. The whole point of using services like these is that we as consumers can trust that it is done right. But after all this I can say: DONT USE H&R BLOCK. There errors caused real problems and economic hardships that will take months to fix.

5 /5 Veda Crosland: Judy in Green Cove Springs was absolutely amazing. She got us on track and her diligence was top notch.

5 /5 Roxanne Doyle: The Tax Analyst was knowledgeable about her job. Irina Pastor done great and awesome job in handling both my 2022 amended tax and 2023 tax. Overall excellence.

5 /5 Christian Sundin: I worked with Irina Pastors virtually this past week and she was incredible help! Very quick to respond and even quicker to get your taxes filed! I won’t be going back to filing myself after this experience and I’ll definitely be working with Irina again!

1 /5 Frederick Crowdus: The miscommunication among the employees to myself was astonishing. The lady who actually prepared my taxes was very kind and thorough, but unfortunately- she could not make up for the others downfall. ALSO, the price to prepare was triple that of other locations. In this small town, word of mouth is EVERYTHING. I will not be back!