LA Fitness - Pembroke Pines (FL)

5 /5 Hari Kuper: Great place, staff super friendly and helpful. Santiago helped with the enrollment and all the services offered. Trainers are amazing, Vanessa, Brian & Felipe will do the best training session based on your needs. Strongly recommend this location.

5 /5 Jose Luis Vega Vargas: I had an excellent experience with Giovanni as my sales representative at LA Fitness. He was professional, knowledgeable, and genuinely cared about understanding my fitness goals. Giovanni provided clear explanations about membership options and guided me through the process seamlessly. He wasn’t pushy and made me feel completely comfortable making the best decision for my needs. His enthusiasm and dedication to helping members achieve their fitness goals were truly inspiring. Thank you, Giovanni, for making my experience at LA Fitness so enjoyable!

1 /5 Judith Barnett: Today the pool was closed to be cleaned that is understandable. Recently the Hot tub has been descusting!last week a man was in the pool with his young daughter,I heard and saw him tell her put her chewed up gum on the side of the pool with his,when they got out of the pool their was two large chewed up pieces of gum waiting for someone to step on , shortly after as I was relaxing in the pool a very dirty elderly man strolled past me carying a dirty tourn backpack He was filthy with matted hair and smelt very bad he also looked to be drunk he was wearing a long white T shirt, shorts that were falling off of him they were stained with old brown and yellow Urine from the back of shirt from the shoulders down he got into the hot tub with everything on I thought he was going to fall in.I had enough and left. While I was leaving I stopped at the desk and explained what I saw and I was concerned that the old man would drown he was the only one in the pool area and alone. A week befor this A man with long dread locks was puting his head under water Rubbing his head I waited for him to leave befor I got in the hot tub , when I stepped in the hot tub hair weave was floating all in the water was.I Again told the front desk assistant she was very nice and explained that it would be cleaned in the morning.Today I got in the hottub and sat down my shoulders under water,I began to relax ,there was two couples in the hot tub when I got in ,they started laughing and hurring out of the hot tub they told me their was shit in the pool I quickly got out behind them but behold a few floating logs of human SHIT,floated by me befor I could even get out. I was litterly throwing up as I went and got the front desk asoiate to show her, she was upset as well apologized to me and told me she would tell her manager and make sure the hot tub was closed drained and cleaned .I went back the next day and saw the hot tub was opened and ready for use.After speaking with a few different associates who had been working all day none were aware of Hot tub being cleaned,I spoke to the Manager who was there all day as well She told me that the poop in the hot tub was last month and she took care of it,as I argued that it was yesterday and there was other hazeris complaints made she called the store associate that was working yesterday,and then was informed that it was in fact yesterday. This lead me to believe that the Hot tub was never cleaned.More needs to be done We the public trust that LA Fitness has pride,respect and cares for their members for what is to be a Gym to get healthy and stay healthy, not one to get sick It is a public place I dont understand why a camra or a large mirror can not be installed at least the guest will know they are there and maybe will be a little more respectful and clean.

1 /5 Sharrow Nicole: I recently visited this LA Fitness location as a local business owner looking to introduce a potential vending partnership. I walked in professionally and respectfully asked to speak with a manager about my business inquiry. Unfortunately, my experience was extremely disappointing. Simon a staff members was unnecessarily rude from the beginning. When I asked to speak with the manager, he responded in a dismissive and condescending manner, telling me I could “speak to a manager all I want” but that “it wouldn’t change anything.” Despite my patience, the manager Geo never came out to speak with me—even after I waited nearly 30 minutes. What made the situation more frustrating was that I was told LA Fitness doesn’t do business with vending machine owners, while I could clearly see vending machines already present in the facility. When I politely pointed this out, Simon shrugged and said, “Well, we already have one anyway,” in a very rude tone. This wasn’t about race or discrimination in my opinion, it was simply poor professionalism and a lack of basic courtesy. As a small business owner, I always approach potential clients with respect, and I expected the same in return. Even if my proposal wasn’t something they were interested in, I deserved to be treated with decency. I hope this feedback encourages LA Fitness to better train their staff on professionalism and how to treat members of the community who come in with legitimate business inquiries. A Disappointed Visitor and Local Business Owner