5 /5 Mind Over Matter: I recently experienced an unexpected increase in my auto insurance rates, despite having been a loyal customer with the same carrier for over three years. Even with clean driving records and removing one vehicle from the policy, I was surprised to see my premium increase. Fortunately, I had the opportunity to work with Courtney, who proved to be an exceptional insurance professional. She not only secured a more competitive rate for my policy but also enhanced my coverage. Her professionalism, knowledge, and supportive approach made the entire process seamless. Im truly grateful for her dedicated assistance in finding the perfect insurance solution for my needs.