5 /5 monica Owens: My experience filling out the loan application process online is very simple and only takes a couple minutes. Within a day or so a representative gives a follow up call to go over your application. They set up a time and date to visit their local branch and when you come in they discuss your loan and application more thoroughly with you . It feels very professional and welcoming when walking into their branch. While I was sitting down talking with Ashton Willard , it almost felt like he’s a close friend that understood my circumstances and was looking out for my financial needs.