1 /5 Heath Thompson: One of the Rudest experiences I have ever had. They sent me a bill for 500.00 that was from 3 years before. I went and looked at my explanation of benefits and talked with my insurance company. The said I did in fact owe it. I called to try to get it settled and Jennifer was one of the most hateful individuals I have ever dealt with. I payed the bill but she was extremely rude. Horrible Company.