Planet fitness (Commerce Center) - Jacksonville (FL)

5 /5 Stephaine Rose: Staff was very helpful and keeps the place very clean. Has a good variety of equipment and that works. I didnt see anything broken or out of service.

2 /5 Review Specialist: I visit this gym approximately once a month when I’m in town, and I’ve observed that the front desk experience tends to be inconsistent. Some members are greeted warmly, while others receive little to no acknowledgment. It’s unclear whether this is a deliberate policy or simply a service gap, but it’s noticeable particularly for a facility of this caliber. Additionally, while I understand the challenges of maintaining restrooms during peak hours, the current condition after work hours leaves much to be desired.

2 /5 Bailey Shears: The environment is going down fast. The staff don’t want to help; act like we’re bothering them, and won’t clean the facilities. Too many customers standing around equipment and not using them. I’m considering going to another gym; I will try another location with hopes of a better experience.

2 /5 A Z: used this gym for a few years: - it has been more crowded each year and there isnt enough equipment even during off-peak times when I go. - club is basically dirty. at $10/month, i can deal, but its not up to standard for me. cleaning equipment is missing/broken. bathrooms are gross, soap is literally 50/50. for many patrons, this is their only place to shower... -parking lot is messy. people living out there, crazy driving (even around pedestrians entering/exiting), and lots of trash Bad: too crowded, too dirty, and this is a planet fitness-the equipment selection is very basic to begin with. Good: location is convenient and it is 24/7 with basic equipment, HVAC, water stations.

1 /5 CeeCee M: This is the second time I’ve seen a bug at this location. A few months ago, I spotted one in the ladies’ room, and now I’ve noticed another near the workout area. It’s really concerning and frankly, unsettling to see this happening repeatedly. I’m worried that these bugs might end up in my clothes while I’m trying to work out.