1 /5 Daniela Moreira: This gym is disgustingly dirty. There is dirt everywhere. The floor is covered with clumps of hair, the mirrors are full of greasy handprints, the bathrooms have filthy floors, sinks clogged with hair, and toilets stained with urine. I constantly find dead cockroaches on the bathroom floor. The bathroom doors are covered in handprints. The dirt stays in the same place for days and days, and no one cleans it. People don’t put the equipment back in place, leaving everything scattered.
The staff do clean, but they don’t know how to clean properly. When they clean the bathroom, they just spread the dirt around with a mop and dirty water. When they vacuum the floor, they only vacuum the exact spot where the dirt is, instead of doing a thorough cleaning. They never clean the mirrors. The hallway floor remains stained for over a week with spilled liquids. The water fountains are covered in layers of grime.
Although the equipment is excellent, with a great variety, and the gym is usually not crowded, the lack of hygiene and cleanliness is unbearable. My advice is for management to hire a professional cleaning company because the reception staff clearly don’t know how to clean properly and don’t seem to care about keeping this place tidy and hygienic.
Two months later – I spoke with the previous manager, but he didn’t care, and eventually he was fired. Unfortunately, the new employees seem to have adopted the same careless attitude toward the gym. It looks like a new cleaning person was hired, but the work is still not being done properly. And of course, the owner—or whoever is responsible—seems to rely on misleading reviews about cleanliness, likely coming from people who don’t actually uphold any real standards.
***ONE YEAR ***
They changed staff two or three times. Still the same horrible cleaning and it looks like all PF are the same.
