5 /5 Heather Packert: The best customer service! Visited without an appointment a few weeks ago with my three children. Staff greeted us so kindly when we entered and directed me to the right area. I had a Tiffany item that needed to be restored. The associate took it to the back and I assumed Id be dropping it off for a while and have to pay. She came back quickly with a big smile and said it was on the house. How sweet it was for her to take her time to help me. My kids and I shopped around for a bit and I will definitely be back for gifts & some personal jewelry. The shop is clean and organized and very well maintained. What a great local find!