Truist - Ocala (FL)

1 /5 C L McCarter: Reached out to this bank two days in a row just to ask for general question about notary. No one returns to call back or answers any phones at this branch. I think its time for new bank that communicates with their customers.

5 /5 Don Weiss: A customer since 99, I have noticed longer drive thru lines recently and what appears to be fewer employees. As far as service, I never had a problem, and everyone was always kind. (Update:) Recently I needed help with another matter and Jeffrey, Mgr., was more than happy to assist me.

1 /5 dill avery: This new ATM here is absolute garbage. Since they replaced it, its way slower. It takes your money when you deposit it. But it doesnt put it in your account. So then you have to file a claim just to access it.

1 /5 Barbara Mataliano: Trying 3 times to deposit a lot of cash they turned it down saying it didnt smell right..really!! Cash was protected in a sealed freezer plastic bag. Never ever had a problem when it was SunTrust,have been banking with SunTrust for 10 years..Oh, and thats after waiting 30 minutes at the window..

1 /5 Helen Russell: Been a customer for over 30 yrs and since they merged it is a night mare. Went one day and the bank was locked you had to use the drive thru. And forget the customer service! There is none. They locked my account and when I called I got the stupid machine that does not understand what you say. Nobody will answer the phone so now I have to go to the bank and hope there is someone there to unlock my account. Guess it is time to look for another bank