5 /5 Gina Santiago: My son went to Bright Horizons temporarily through the BackUp Care program. Although it was a short 2 weeks, my 2 yr old son had a great experience with the staff and specially with Ms. Addy. My son does not yet speak many words, but Ms. Addy patiently worked with them to say certain words and she was genuinely happy when he would repeat them back. Was of great assistance that she is bilingual and provided that language comfort to him when needed. She has been extra caring and warm. He loved being in her class … she would calmly say bye to me at drop off. Thank you Ms. Addy!! Looking forward to having him join your class again in January.