1 /5 Carli Brinkman: The issues started before we even sat down. The host/hostess said there was a five minute wait and theyd text us. No prob. We sat outside and waited. Noticed another two top came in about five mins later, then were sat a few mins later. I went in and asked why they were sat first and was told "that was my fault. I was told we had a Two top available and I alerted the wrong group. But I can seat you at the counter if youd like" no apology or real solution. We went back outside and stood in the rain. We actually tried to go to The Top instead but they were closed. We came back and got sat 5 mins later. Host wound up being our server. They attempted to take our order- I asked to get egg whites with the omelette option due to cholesterol concerns and she responded "no, we dont do egg whites" my sweet midwestern husband even said to me "I thought she was joking" bc her response was so curt and inhospitable. Told them wed need another minute. We would have left right then bc I didnt see many healthy options on the menu (Husband doesnt care but I do), but wed already ordered our drinks that were served. No less than ten minutes later did we manage to flag her down. I ordered the tofu scramble. My husband ordered the biscuits and gravy, which at this point she decided to let us know they were out of. 10+ mins into sitting (after waiting outside) after already having a menu discussion, and now is the time to let us know? Ok so we dont want to wait any longer so he decides very quickly on a BLT. Food comes. Tofu scramble is disgusting. Probably higher in cholesterol that the omelette would have been. I took one bite in total (no exaggeration- pictured below). Thing is- maybe I just would have not liked tofu scramble and that would have been that. I definitely wouldnt have written a review about not liking a dish... but this terrible customer service/ hospitality experience, where I basically felt singled out by someone the entire time... that was what prompted me to write this review. I dont know what would make anyone in hospitality make anyone feel like they should have such a bad experience from start to finish, which is exactly what this person made me feel like (and Im actually a restaurant publicist!, so imagine how bad it mustve been). My husband said "wow what did you do to her to make her hate us so much!"
