1 /5 Ellis Adams: We saw there was a lot of empty seats and should have taken it as a sign. The food was very average and it could of been overlooked had the service been better. We asked to be seated outside and I pointed directly at a large open area along Ocean Drive and was told ok. We followed the host to a different area and I said I requested over there to which I was told “the owner has that reserved for him and his guests’ which wouldnt have been a problem except half way through our lunch they started seating tables of two over in that area. Its literally half of the outside dining area as you can see in the picture. We were there about 90 mins and most of the tables stayed empty. The cuban was not served on cuban bread more like a toasted bun. The fries were served cold and as soon as our food was served we never saw a waiter again. When the came to start grabbing our empty plates to hurry us out we had 4 empty water glasses an empty coke glass, my beer was empty and my wife’s sangria was empty. All had been that way for 20+ mins. So finally we see our waiter after I had to ask for a table clearer to bring our bill and he hands me the tablet to sign for the bill and has the nerve to say the tip is included any addl is appreciated! So a $25 tip to not sit in the area I requested even though they sat other people there and to never have our drinks filled. Tourist trap on South Beach.
