McDonalds - Cross City (FL)

5 /5 Dolin Trevor: I had a really good experience at this McDonald’s and felt like it deserved a solid review. The place was clean, well organized, and didn’t have that rushed or chaotic feeling some fast food spots get. The staff was friendly and patient, even during a busy stretch, and my order came out accurate and hot. Fries were fresh and crispy, burgers were put together properly, and everything tasted exactly how it should. I also appreciated how quick the service was without feeling sloppy or careless. The dining area was maintained well, and it made stopping in feel comfortable instead of just a grab-and-go situation. For a reliable, consistent meal at a fair price, this McDonald’s definitely delivers and does its job right.

5 /5 A L: What a FANTASTIC McDonalds!!! I stopped by this afternoon to get a cup of coffee and use the restroom. Everything was clean as a whistle. Nobody but me was really drinking coffee at that hour so they made a fresh pot and it was delicious. Then, they saw I had my dogs in the car so they gave me a "pup cup" of whipped cream! This is why I always go out of my way to stop at this McDonalds. The food is always hot and fresh and the service is AMAZING!

1 /5 Jewel Sapp: Yuk. Dirty. Got my order wrong. Way wrong! Workers were sloppily dressed. They were not rude, just slow to acknowledge me and not in a hurry to walk from point A to point B. This location used to be much better. Lobby area and bathrooms were lacking cleanliness.

1 /5 Cori Cleveland: I usually never leave reviews being I work fast food and i understand stuff happens but when this is ridiculous. There’s no reason my son’s 4 piece happy meal should have came like this… i know working fast food isn’t the most glamorous job but this is actual laziness.. everybody was nice and friendly but being i live 30 minutes out of town returning back for a refund was not worth it to me. but i did want to let everybody know, no matter who you’re holding up in the drive through CHECK YOUR FOOD!

1 /5 Mark Brogdon: Grossest McDonalds Ive ever gone to. Bathroom not cleaned in a good while. Restaurant floors not shiny and trash such as old receipts and opened straw paper laying on the counter. Random napkins in floor and on counter. No one who worked there spoke to me the entire time. I literally came to the counter and the lady pointed at a piece of paper that said use kiosk. I said no maam Im paying with cash. She never said a word - just took my order and when the food arrived, it wasnt anywhere close to fresh. You can tell it had been under a lamp for a while. While waiting on the food to come out, the lady who took my order put her fingernail in her mouth and proceeded to pick at her teeth. I said "no no no" and luckily another employee heard me and walked up. The tooth picker just walked away and the other lady handed me my food. Absolutely disgusted. I know it likely happens everywhere but when you see it live and in person - just cant deal! Unfortunately they didnt give me a receipt with a survey code but I plan to follow up more with McDonalds directly. This place is disgusting and needs some major clean up and etiquette training!