1 /5 Amanda Rush: This was my first time visiting the salon for a gel manicure, and my experience was far from what I expected. The nail technician, an older man, was not very communicative, which was fine. However, he repeatedly pressured me to upgrade to a hybrid gel mix, even assuming I wanted it at times. I had to repeatedly tell him I only wanted a regular gel manicure, and eventually had to firmly say no for him to stop pushing the service.
When he removed my previous gel, he aggressively filed them with an electric file and buffer, which caused bending and discomfort. He then told me my nails were weak was bending my nails in an uncomfortable way and they needed the hybrid gel. I feel like he intentionally damaged my nails in order to upsell me services.
Now, every one of my nails is sore and sensitive to the touch, and I’m experiencing pain whenever they come into contact with anything. On top of this, the final manicure was uneven and sloppy.
I was hoping to find a local salon I could visit regularly, but after this experience, I won’t be returning. I felt uncomfortable, pressured, and like my nails were intentionally damaged to push for an unnecessary upsell. I would advise looking for a more professional, reputable salon.