1 /5 Yuliana Navarro: My mother went to have her roots retouched, to have her hair nice for Mother’s Day, the job which requires no bleach nothing out of this world simply depositing color with Natalie. She thought her hair needed some adjusting which it really didn’t and what she did was completely ruin her hair she has been able to grow out after a similar experience. She trusted Natalie as she is a “professional.” Before doing whatever I would try a test stand, before blaming the results on the new products they are using. If I’m not sure on the results of a product on hair I would try it on a manikins not clients. On Amazon you could buy a couple manikin for all the staff to practice. My mother after spending her only day off from work at this facility for a simply root touch up her hair color is now ruined, and her scalp is numb to the point where scabs and blood is about to appear. In addition, they asked her to pay for the blow dry. I would have not had the nerve to ask a client I completely ruined their hair to pay for a simple blowout. On the contrary they should have paid her for all the time spent. Honestly I’m just writing this review for women and daughters to beware and not trust this facility, that’s charges women to mess up their hair. Oh and the day before Mother’s Day. So can’t even have her hair nice for Mother’s Day. BEWARE!
