5 /5 Mirelis Fuentes: Doldricks Scape Room
Impressive handling of conflict situations!
My family and I decided to visit this place on Fathers Day for the second year in a row. And we had one of the most fun and incredible experiences. We chose the game “Captain Spooky Bones” It is somewhat complicated but if you work as a team you can figure out the game. After a lot of effort, we did it! We have to admit that we received great customer service. And I wanted to mention that I, due to a mistake that didnt even cross my mind, took a piece from the game. We received a call from the owner who treated us with great respect at all times. After two days I found the piece in my purse and today I went to his business to return it and offer him an apology in person. So, I publicly offer another apology to the entire work team of this place and even more so to its owner who handled the situation with much tact, delicacy, kindness and professionalism! They are worthy of admiration and I am sorry for having caused you so much inconvenience! I appreciate their service and recommend them 1000%!