3 /5 Chrisann Caparo-Warn: They were supposed to open at 9, the employee got there at 9, relocked the door behind her. Then a little while later opened the door. Told us 3 customers that she had to enter the online appointments before she could wait on us, short on stylist, because they keep leaving & then told us she could only probably take only 1 of us when the appointments start coming in. So a woman & myself just left. If you are to open at 9, then get there a little early to put in the appointments & do not make your customers wait. Ended up going to another place & didnt have to wait long & they opened at 8 to get my hair cut.