1 /5 Skye Gould: I normally never write reviews but this experience has been so horrific, I have to. I went to get a dip manicure last night and it took over two hours and I left with my nails bleeding, hurting, and having cotton marks all over them.
The technician was new, which I wasnt told, but became painfully obvious when the manicure was taking a crazy amount of time. I was patient (even though after the 1 hour that the service was supposed to take, it was still no where near done) and was waiting for her to finish. After messing up the techniques the entire time, she puts a clear coat on top that isnt gel leaving my nails WET. Ive never had a dip manicure in my life that leaves my nails wet and asked why didnt use gel clear coat. There was a woman there named Camila who also worked there and was sitting there the entire two hours on her computer and never once came over to check in and find out why it was taking so long. They were the only two employees there and I was legit the only costumer in there the entire time I was there.
When I said something to Camila about my nails being wet, she said I didnt have to pay and that the technician could put a clear gel coat on top. The technician starts to take a wet cotton ball with remover over the wet top coat she already applied, leaving cotton marks all over my nails. At this point I was so frustrated and late I had to just leave like this. My nails were also bleeding and hurting from how bad she cut my cuticles.
Before I left, Camila told me I could come in at 9am to get it fixed by someone better because I told her that was only time I had. She then called me after I left confirming 9am and I told her then that I only wanted the horrible dip removed and not redone. She sent me a text and email confirmation that it would be done at 9am (see the photos). This morning I go back at 9am and no one is there and the doors are locked. She proceeds to text me that they can only do 10am and that it was a mistake to say 9. So now I have to go pay someone else to fix them.
Ive had dozens of dip manicures and never experienced anything like this before. I also wanted to avoid writing a review as well and gave them a chance to fix it this morning, but unfortunately that didnt happen.