Great Bear Auto Repair & Auto Body Shop - Flushing (FL)

1 /5 Wang Xinyao: I am a 56-year-old Chinese woman who has lived in the U.S. for 33 years. I brought my Honda Accord to this shop only to replace the battery. My car has only 11,000 miles on it over the past 3 years. Shockingly, the next day, the owner gave me a $2,900 bill and falsely claimed there were electrical and alternator issues. That was a complete lie. Later, I discovered they removed my white LED headlights without my knowledge and even replaced my car’s original front rotors—something I never authorized. This was a dishonest and shameful act. Do not trust these people. Think twice before doing business with them. If they can do this to me, they can do it to anyone. Stay away.

1 /5 James DNL: Dishonest and Overpriced Service I went here for a quick oil change my first and last visit. I always get full synthetic oil from Toyota for under $100. I clearly told them to use synthetic oil but they put in regular cheap oil (worth $30–$40) and charged me $208! They lied about the service took advantage of the situation and completely ripped me off. Avoid this place at all costs and report them if you can. Scamming customers like this is unacceptable.

5 /5 Tracy Lai: Had a wonderful time at the Women Auto Know workshop! I wanted to learn a little more about car basics in preparation for the winter months and brought my friend with me. Audra not only explained concepts very easily but also made it fun and interactive. After we talked through basic topics like changing engine filters, jump starting a battery, or what to look for in tire wear, we would apply those to props or point them out on our vehicles to practice what we just learned. It is so great of Audra to put on this free workshop to help educate the public on how to better troubleshoot issues and become an informed car owner. I left feeling more confident on how to talk about car maintenance when bringing my vehicle into the shop or what to look for when a warning light comes on. Would highly recommend this short, informational workshop to anyone who is looking to improve their car maintenance skills!

5 /5 over dedicated: I had an excellent experience with Great Bear Auto when I brought my truck in for a diagnosis. They quickly identified the issue with my fuel pump module and got to work fixing it right away. What stood out to me the most was their honesty and transparency throughout the entire process. They kept me informed every step of the way, explaining exactly what needed to be done and why. It’s rare to find a shop that you can trust completely, but Great Bear Auto earned my full confidence with their reliable and straightforward service. I highly recommend them for anyone in need of quality, trustworthy auto repairs!