5 /5 Tina Lo: Tom, owner of Greg’s Collision, was such a blessing after my SUV was rear-ended. He gave me step-by-step directions on who to contact and what to do to get my Toyota RAV4 to his shop and secure a rental car through the other driver’s insurance.
On top of this already amazing old-school customer service, the repair and replacement he and his team did on my SUV is amazing! It doesn’t look like anything happened to it! He test drove it a few times to ensure everything worked properly and then when I picked it up- he reminded me to let him know if I find or feel anything different while driving it and to reach out to him if I did. His attention to detail and concern for his client’s welfare are absolutely OUTSTANDING and RARE. I didn’t know him before this and he automatically helped me and made time for me even though he is always slammed. The repair took close to 30 days- well worth it for the level of care and expertise he provided for my SUV and for me :) Thank you Tom!