1 /5 Kylie Cummings: So I booked a standard haircut and wash , I wanted some long layers and to keep my length. Pretty standard right? My stylist was Bernette. Shes absolutely horrible my layers were choppy and one side was longer she wanted about 6 inches of my hair cut off. I said no and she did about 4 off (not much better). She kept insulting my hair saying my spilt ends were super high (I have previous layers so they were layers not my entire head) she couldnt seem to understand that. When washing my hair she had freezing water and it kept getting in my ears (granted I didnt say anything because some people say cold waters better than hot) but she only warmed it up when she had to wash the shampoo off her hands. I also wanted face framing the photo I showed had the layers starting right above her shoulders she cut them at my chin..... at the end she showed my my hair and I looked in the mirror I held in tears as I was given some 80s bangs done by a 3 year old. The other times Ive been here the ladies have been great.... just not Bernadette or whatever her name is. My mother payed so Im not sure of the exact price(I sat in the car and cried that my beautiful hair looked horrible) but it was still too much for what I got. Please of you go here dont ask for Bernadette. She also kept editing insulting me... "god you must love heat your spilt ends are crazy" was one that stuck.... I cant remember the last time I used a straightener. Please please dont make the mistake i made going.