1 /5 Carlos Figueroa: Horrific Experience at HCA Florida Osceola Hospital – Avoid This Place Like the Plague
My wife went in for a simple outpatient surgery that should have taken less than an hour. It was scheduled for 11 AM, but the surgery didn’t even begin until almost 1:30 PM—even though we arrived earlier than they had asked us to. No one bothered to explain the delay or keep us informed.
After the surgery, things only went downhill. For five hours, we received no updates beyond being told she was out of surgery. I repeatedly asked for information and even requested to speak to a charge nurse, but no one seemed to care. It was like talking to a wall.
Worst of all, at 2 PM, the nurse receptionist lady left, and for over four hours, there was no one at the receptionist desk in the surgical wing. Families were left completely in the dark with no idea who to contact for updates or answers to their questions. The sheer lack of organization and empathy is shocking.
The staff here is unprofessional, dismissive, and completely out of touch with what it means to care for people. They are inconsiderate and forget that they are in the people business. If you value your health and sanity, avoid HCA Florida Osceola Hospital at all costs. Go to AdventHealth or any other facility where patients and their families are treated with dignity and respect.
