HCA Florida Suwannee Emergency - Live Oak (FL)

3 /5 Linda W: This is the second HCA facility that I have gone to and a double patients up in the ER rooms. This would not bother me if you had 2 Non-respiratory infected patients. I have horrible back pain, to go in the ER and pick up some kind of respiratory infection, flu or Covid, the coughing would just add to my back pain. I would say youre safest just to grab a mask because these people that come in coughing and hacking are not courteous enough to put a mask on themselves. this was from personal experience, in fact, the patient went for x-ray and they gave him a mask, as soon as they got back into the room, they took it off. since they have slacked off the Covid epidemic, places have become less sterile once again.

5 /5 Audrey Keeler: The entire staff was attentive, knowledgeable,understanding and compassionate. The care I received was the very best. The staff was very professional and included Christine,my nurse, Dr Fuller, Jamie, Clayton and Angie, My CT Tech was wonderful. Brian made me feel comfortable and kept me informed of all that was going on!

1 /5 Em: I went in for an infected cut and a rash that was actively red and irritated, oozing pus and the cut was open for more than a week and wasn’t getting better at all. I expressed my worries and the nurse just seemed to brush it off and claimed it was “healing” even though it obviously wasn’t or I would not have come in. She prescribed me with antibiotics and gave me ointment. I’ve been using them every day like I was told, I’ve kept the area clean and put the ointment on as directed but the rash only seems to keep spreading and itches even more. I did not feel as if she took me seriously and was just telling me whatever it took to get me out of there faster. Don’t bother coming here it is a waste of time and money.

3 /5 Lu Wilson: The handicapped parking spots are too far away from the building. I had a set appointment (& it had been confirmed prior to my going there) but the receptionist still seemed to struggle unnecessarily to get me checked in whereby I had to stand at the desk somewhat longer than was comfortable for me. After that, the diagnostic imaging process itself that I was there for went fine. I was there for 1 hour total.

5 /5 Liam Wrenn: Unfortunately Ive had to come here twice in the last three months since I loved here from Fort Lauderdale and I have to say that the staff here has been the most compassionate and kind staff Ive experienced in a hospital in my entire life. Down south youll be treated more like an inconvenience than a patient. HCA is absolutely wonderful. I hope I dont have to come back here in the future, but if I do, I know Ill be treated exceptionally.