1 /5 Mariah Meader: The more I look at my hair and my experience here, the angrier I get. The person who did the balayage, or whatever it’s called, did a terrible job. I showed them pictures of what I wanted, telling them I didn’t want to go all the way to my roots. Ignored. Showed them the color I wanted. Ignored. They did the exact opposite; basically did whatever they wanted. They went in the back and said “let me go mix some color”… it was bleach. Just bleach. No toner, no color. Bleach. Not to mention this person smelled like they chain smoked cigarettes and hadn’t washed their clothes is over a week. I paid $200 and a $50 tip for something I could have LITERALLY done myself. Genuinely. The “stylist” was rough, dropped their styling tools on the floor multiple times and continued to put it in my hair and THERE WAS OTHER PEOPLES HAIR STILL ON THE FLOOR! No conversation no matter how many times I tried to start one. I ended up just reading a book on my phone. I could have done a better job myself. My husband was there too getting his hair cut and something that should have taken 25 minutes took and entire hour. This place was a disappointment. I picked it because of the reviews and did research only to be dissatisfied and disappointed. 10/10 not recommend and will not recommend. Ever. Even the receptionist said some shady stuff about one of the hair stylists. She was probably the only honest and good thing about this place. Illusions is definitely fitting for a name.
