3 /5 Betsy Lee: They are always super friendly here, but they really struggled with my actual hair cut. A trim and bangs shaping lasted more than 2 hours - i think my stylist wasnt used to cutting thicker hair, and was intimidated by the thought of cutting it directly. I asked for curtain bangs, and ended up with blunt and lopsided bangs that my stylist had to call someone else over to try to fix. I ended up just going to a different salon the next day to get it fixed.