Luxury Hair and Nail Spa - Tavares (FL)

2 /5 Brenda Craven: I have been going here since they opened. Ben was always there, and very polite, and made sure you had what you needed. Ben is no longer in the salon, and you can definitely tell. A month ago I had a pedicure by a lady who spoke no English or understood it either. Not a problem until she cut my skin with the cuticle clippers. She put antiseptic on it, but it blead for a while. Ok, accidents happen. Flash forward. Two weeks ago, I came un and again got the same lady. This time on the same foot, my left, she ran the rough file across my 3rd and 4th toe and tore the skin off!!!!! Then proceeded to put some kind of lotion that softens your heals on them. I felt like my toes had a hot match on them. I spoke to Kim afterwards, showed her my hurt toes, all she said was ok ok. No sorry nothing! A few days later I went bk in and spoke to Kim again to show what my toes looked like after a few days. Again, ok ok we not give you her no more. NO APOLOGIES! I will not be going back anymore. Photo of my toes. No polish is the day it happened, close up is a few days later, and the other is two wks later

4 /5 Dara Hanzel: the overall experience was pretty nice. the nails came out very pretty just not as expected. there wasn’t really any communication other than saying hi, choosing color, and saying thanks and goodbye. she was super gentle and careful, like if she made a small mistake she would remove it and start over. i asked her for a little bit of length but she just put the powder dip directly onto my nail and added no length whatsoever.

5 /5 Smith Karen (#notthatKaren): Stopped in as a walk-in yesterday to get gel nails re-done for me and a haircut for my wife. Kim took care of us and did a fantastic job on both hair and nails. My wife is EXTREMELY picky about her hair and she was delighted when it came out exactly like she wanted. I had a bad experience with another salon and needed my gel nails completely re-done. Kim very patiently removed the old gel, being careful not to damage my natural nails and then applied the new gel meticulously. I am very happy with the results and will be glad to make this my new salon.

5 /5 Faith H: I got acrylic nails at the salon across the street and they did such a horrible job but Michelle was able to fix my nails!!!! The salon was clean and beautiful. Michelle was extremely helpful and made my dream wedding nails come to life thank you so much!!

1 /5 g dierwechter: This place was so disappointing. I would have gone to my normal place but they are closed on Sundays. With this place having 4.5 stars I was okay with trying it. I walked in the door and asked for dip and tips. The light skin lady rolled her eyes at me. That’s my first impression. I sit down with another tech and she put the tips on. She asked me how long I wanted and I asked her to cut longer as we can always go shorter. She cut them to the end of my finger. I told her it was shorter than I wanted. She starts asking me what shape I wanted so I told her I wanted almond. She filed it coffin. I asked her to found them out and she was like they are round. I told her no. You have argued with me since I sat down. I would like to leave. I should not have to argue with someone on what I want. With tips still on, she told me I can leave. I said no please take off the tips. She just cut them down. My first visit and first impression was that they were so rude and argumentative. I do not recommend for anyone wanting to find a new nail salon.