5 /5 Patrick Dyer: When my 2013 BMW 550is engine failed at 67k miles due to known problems with the N63 engine, the dealer tried to stick me with a massive repair bill and barely lifted a finger to try to help. I turned to MasterClass due to their great reviews, and they blew me away with their service. From start to finish, they demonstrated the highest degree of professionalism, starting with Wally asking great, detailed questions on the initial phone call about what had happened, to them providing a reasonable quote, being proactive about ordering what was needed, communicating via email regular updates with pictures attached of progress, and then closing it all out with a straightforward explanation of the itemized bill.
The trust I have in this place is very high and I intend to be taking my future automotive needs to MasterClass due to their reasonable prices and exceptional service. Thanks, MasterClass!