1 /5 Ashton Walton: “Bad customer” of today. This is what my sister walked out of the store with on 3/27. Her fingers were also bleeding from how bad Ella cut her skin. She called today asking for them to get fixed or get a refund. They told her come get them fixed. Ella had an attitude and proceeded to make her skin raw and in pain my sister pulled back and told her multiple times she was hurting her. She asked for them to be removed and for a refund. Ella agreed. Still being rough she kept hurting my sister so she kept pulling back and complaining of the pain. The nail tech Ella response was “do it yourself then. I can’t fix them if you keep moving when I try to” and tossed the nail file at her. So yes, there was vulgar language as there should’ve been. The tech then called the cops to have her trespassed and did not give the refund. The fake reviews on today is laughable. Pictures do not lie.