1 /5 NSYS MANAGEMENT & CONSULTING: I had a terrible experience at Premium Auto Care. They initially quoted me a labor rate, but when I went to pick up my car, they told me a completely different, higher rate without any prior warning. Their dishonesty and manipulative practices are unbelievable. To make matters worse, the owners son assaulted me during a dispute and was arrested. I would strongly advise against going here – the lack of professionalism and respect is unacceptable.