2 /5 SR Hill: Went on a whim, no appointment, sat right away, the person doing my toes grabbed tools that were not in a sterilized bag nor were they opened in front of me. She then proceeded to cut both big toe nail cuticles to where I was bleeding, then when I had explained at the beginning of the service that both big toe nails were damaged and I had acrylic on the end to extend the length she didn’t understand what I said, after about 30 min of her trying to get off the acrylic completely which wasn’t needed all she had to do was a fill, she filed it down to my actual nail, then proceeded to use a tool that was lifting the side of my natural nail up from the nail bed. The service itself was over 1.5 hours. For a regular pedicure with gel and what was supposed to be a fill with acrylic. Never again will I go or even refer anyone here!