1 /5 Mary Board: Do NOT book your hair appointment online, do NOT go by the pricing listed on the website. It’s hard for me to write a negative review, but I feel it is extremely necessary for anyone looking to visit this salon. The hair stylists do not schedule via the salon website and the pricing is over 3x what is posted on the website.
I booked a 10am wash, cut, blow dry which was listed as $55 and was charged $200. When I arrived the hairdresser, Jimmy, was working on another client. He let me know he doesn’t have visibility to what is scheduled online and asked if I could come back at 12:30pm, which I did. Jimmy was cordial during the appointment- however my 2.5 inch trim and blow dry took 2 hours and I had to ask him to let me air dry the rest. As I was in a hurry since this appointment took much longer than anticipated, I handed my card to Jimmy and was shocked when he turned the screen for me to sign. I asked why it was $200 and he stated, “$100 for the cut, $100 for was wash”! I signed and tipped him $40 in cash and had to run, but took note to come back to find out why the pricing was inconsistent from their website.
I came back to see Jimmy a couple days later to better understand the discrepancy in pricing. He stated that the current owners do not have access to the salon website to change the prices, they are currently in California and won’t be back for a month. I urged him to communicate to the owners of this major issue to prevent this from happening to other people.
Pictures of the online booking confirmation email with price, my time stamped receipt, and resulting hair cut.