Tango Hair & Nails - Pompano Beach (FL)

5 /5 Kim Mena: I come here at least once a year to get my Japanese Hair Straightening done. Robin is the only one who does it and she always takes care of me. Christina is her assistant (washes the hair) and she is a joy to be around. The staff is friendly and helpful and I always have a good time and am happy with the results.

5 /5 Joan Quinn: I have Robin cut my hair and she is awesome. She did my husbands hair and met all his special needs as he was wheelchair bound. She is such a talented hair stylist and a super nice person. I drive from Boynton just to have Robin do my hair.

1 /5 Debra Wood: Being a long time client of Nancy, I had a $250.00! perm recently. My hair was frizzy, clumps fell out, looked like a frizzy poodle half way from top to burned ends. From brow to half way was almost straight! Chemical burn on forehead with scabs now. I left a message with shop for a refund on the outrageous price that has totally ruined my hair that has to be cut off! No response, and I see the outrageous charge of $250.00 has been processed the same day I left my complaint. Dont let her destroy your hair and dont rely on the owner to make things right- you cant replace severely damaged hair.

1 /5 Harriet Weiss: For Tango Salon.........Very disappointed in the LACK of customer service. When a customer calls and asks if a product can be returned and is told to ask for David or Mark, they would be able to exchange it for you and then drives 30 minutes to get there, asks for David or Mark and is told NO is no way to treat a customer. On the phone I was asked if I used it and Was totally honest and said I tried it and do not like it, they said David or Mark would be happy to help me, evern give a refund if I had wanted it. When I get there and talk to mark, he said NO, it is a state law that used products can not be returned or exchanged!!! REALLY??? The real stores that care about there customers do it all the time, I know this for a fact. It is better to have a satisfied customer, and it is the right thing to do to keep a customer happy and coming back. Maybe this is why the salon and store are never busy, they do not CARE about there customers!!!!!! Totally not worth saving the 5.00 coupon to shop there. I spend my money where I am valued as a customer. BUYER BEWARE OF TANGO SALON AND STORE....KNOW WHAT YOU ARE DEALING WITH. Shop elsewhere where you can be treated like the customer you want to be treated like. If a customer is not satisfied with a product, it makes total sense to exchange it to retain a happy customer to return again, especially when you are told on the phone they would do this.

1 /5 Rosie West: Went to have my nails done a couple of weeks ago and will never go there again. Maybe it was because I was a tourist that I was taken for a ride when I went for a nail infill. There is notice at the nail technicians desk stating that her License must be laminated and displayed and that customers should ask to see it if required. I did and was told that it was not laminated, was in her bag and she made an excuse for me not to see it - and made me feel uncomfortable even asking. The technician was pleasant but the procedure hurt as my nails felt that they were being heated. At the end of the procedure it was recommended that I have shellac / gel topcoat which would last longer and keep the nails shiny; it would only cost another $2. I went ahead. The top coat peeled within 24 hours. Maybe I should have walked out when I encountered the first problem but the work had already started on my nails. As said, if you are not a regular customer, do NOT go to them.