1 /5 Carly Cook: I’m not the person to make bad reviews about any companies because I just like to always believe the good in these places, but I am truly so disappointed and annoyed with my service today!! I got my nails done here a month ago, they came out super cute! But they charged me $100+ when it said it would only be $60-$75. But they came out super cute and added some charms so I didn’t mind.
I went back today to get a SOAK OFF! I specifically said multiple times I wanted a soak off. When the lady sat me down, she began cutting the tips of my fake nails off and got those plastic acrylic nails to rip my nails off!!! I asked her why am I not getting a soak off? And she said “it takes longer, you would need to keep your hand in for a long time. This is faster and easier.” I was so upset I didn’t even know what else to say. It hurt so bad and she didn’t even shape my natural nails good enough, they look terrible. And I was still charged the soak off rate even though I didn’t get a soak off!!! Ridiculous. I will not be going back because now my nails hurt, and they weren’t even shaped good.