1 /5 Mindy Klein: Only getting one star because the young gentleman who greets did a good job on my daughters’ friend nails. I’m going to be honest I NEVER write reviews because it’s a waste of time IMO no one is going to care. But I am pretty upset about this. We showed up as a walk in. My daughter and her friend had a sleep over and asked to get their nails done for v day. They just wanted to relax. We went to this shop before and the gentleman up front did a good job and was very good with my 11 year old daughter. So we came back. We showed them a picture. My daughter sat down with the older woman in the second row all the way closest to the wall. I don’t know her name, didn’t even want to ask or I probably would have ended up having to argue with her because she was rude. Not worth the time to me. She started my daughter’s nails, acrylic and all well, they were way too long. No big deal just wanted them cut down. My daughter looked back at me scared to say anything so I walked over and told the woman that my daughter’s nail’s are too long. Someone else said it’s not a problem to cut them down before polish but the woman doing her nails said nothing and continued to file them. When she was done she lightly filed them with a hand file and said “are these short enough?” They were the same length. She did have an attitude and but I said no those are still way too long she’s is in elementary school and needs them short they were double the size they are in the pics and my daughter is a young lady. She made a weird nod like she had a problem so I said “is that a problem?” She said no and I said “oh I just wanted to make sure because you nodded your head in a weird way like it was”. So she jerks out the file and starts mechanically filing them down. At some point my daughter just felt she was being rough so she agreed the length was ok even though they are still too long. What am I suppose to keep telling her they’re too long? How did the other gentleman get her friends nails length right and she didn’t? After she was rude it would have just made it worse and more uncomfortable to keep saying something. Flash forward to buffing her nails, she was literally buffing her nails SO HARD that my daughter was in pain, when my daughter would turn towards me she jerked her arms and I know she was doing it purposefully. Then she started painting the nails, she put no base gel coat on, I know you need a base coat before ANY DESIGNS because it bleeds the design into the cuticle and acrylic otherwise. I’ve done and had my nails done for YEARS. She did the French tip and did NOT clean up any of the white after smearing it all over the cuticles of her nails. Started to do a totally different design then what my daughters friend pic showed for both of them said she wanted them like her friend next to us. Who’s nails were perfectly done by the gentleman. She also didn’t like that. So she scribbled a heart on the nail even though it wasn’t what they asked for and I got charged 66$ per set for them. Even though I watched a girl get charged 35$ for a full set with chrome gel almond shape right as we walked in. Thats neither here nor there I wouldn’t mind the money if the service was good but it was just a horrible experience. My daughter almost brought to tears. I get my nails and toes done EVERY THREE WEEKS, lol for YEARS now and I’ve never seen someone so disrespectful and not accommodating to a CHILD. Or in a business at all. Sloppy, rude and out of line. So we won’t be coming back here neither will anyone I know. I have about 40k followers who are going to hear about this too, I can promise that.
Ps. I added a pic of her friend’s nails just for reference. Worst experience I’ve had and that’s unfortunate.
