UHealth Downtown West Palm Beach - West Palm Beach (FL)

5 /5 Laura Ortiz: Dr. Agnes Supala Berger is an amazing amazing doctor. Everything about her as a physician and a person. The whole staff is very attentive and professional. I couldn’t recommend her enough as a neurologist.

1 /5 Marks Fernandez: Bad organization and worst experience Ive had with Uhealth. I had an appointment with the Urologist. I clearly said that I couldnt be there at 3:30 but at 4 because of work and the distance. They cancelled my appointment because the doctor went to the emergency room. Then they rescheduled the appointment at 3:30 and I couldnt get there. I arrived at 3:54 pm and they simply told me that they couldnt see me. Here the patient is NOT IMPORTANT, if not them and the doctor, I hope they do well. I will never go back to that office. And Im doing a lot by writing because 1 star is too much.

1 /5 Jen O: ZERO STARS!!!!! ZERO! Worst place and worst experience Ive ever had with a Dr. or staff, hands down! I went in stating I was unhappy that I was sent by my Drs office to them to see a Cardiologist since they were an hour from my home and an hour from my work and that I had to pay $17 to park 3-4 blocks from their office!!!!!!!! They were supposed to do (who only knows what my doctor referred them to do, and also do an EKG), well I only got an EKG w/a recommendation for an Echogram. Thats it!!! I could have done that at my Drs office. So they never even did what I was referred to them for, unless it was to do nothing. It gets better from there, I guess staff had mentioned it to Dr. Wagner (that I was less than thrilled about the appt.) who was immediately defensive from the moment she walked in the room. Saying in every other sentence "since your angry", or "since your aggravated, or "since youre in a hurry". I told her I was upset w/the circumstances not them, so to please get on w/her examination when the staff (Amanda) says "Jesus, thats what shes doing!" (she was actually acting hostile). I said "excuse me?" Dont use the Lords name in vein to me, His name obviously means nothing to her, but it certainly does to me! So if you are a practicing Christian, this is definitely not where you want to make your appointments! I listened to her, I never once yelled at anyone, swore at anyone, raised my voice to anyone. So they had no reason to be defensive. I guess because I didnt care to be there, they took it personally and wanted to make sure my appt was as uncomfortable as possible. Oh and the whole "have a nice day" from Amanda as I was leaving was just the topping on the cake lol! I will definitely be placing a complaint against Amanda for her uncalled behavior and response to me. It was completely unprofessional and Im sure her response is against protocol. Think twice before getting an appt here, from the looks of the place, they have a huge overhead, their rent must be astronomical overlooking the intracoastal and Im sure their Drs dont come cheap either. Cant wait to see what they are going to bill me for, considering they didnt even do anything. But, thats a whole nother review. Oh & btw.... she snidely remarked, "Didnt your Dr. tell you about our valet parking that is free?" "Why didnt you call and ask?" Umm... because no Dr Ive ever seen in my years has valet parking much less for free, and if I had known I had to valet park or pay for parking before I got there I would have immediately cancelled my appt! So pompous!

1 /5 Sammy Reyes: Horrible experience today with the neurologist. She was in a hurry, didnt take the time to listen to my symptoms, she was careless and felt offended that I brought up a condition called PPPD that she has never heard before, telling me "nowadays anyone can come up with new conditions." BTW the condition is well known nowadays and it has been even added to the ICD10 because of the amount of people suffering from it after COVID. I waited a month and a half for this appointment to achieve nothing. Please save your time and $ and stay away from this place, PLEASE.

5 /5 Saily Rg: I just spoke with a lady ANGELINA GARCIA from the call center service, and she has helped me like no one ever did. She was very patient, kind, professional, she answered all my questions. I have been calling to different places for more than 2 hours until she picked up the phone and solved all my problems. THANK YOU!