Aéropostale - Boynton Beach (FL)

1 /5 Christina Froudaki: Aeropostale Boynton store is the worse store I ever shopping in my life . On 02/2026 at 4:15 pm after i went to that store trying to return or exchange a merchandise I had purchased last week , I has completed humiliated with severe profanity, roundness and completely unprofessional attitude from the store manager who refused to give me her name after i almost call the police as she was extremely loud embarrassed me inside the store. I had my receipt, I also gave her my email and also my phone number she refused to return or exchange my merchandise seeing that she was not able to find the product on my account even with the receipt I was presented to her with matching barcodes with the merchandise , I ask her if I could had store credit or the amount to be transferred to gift card so I will be able to shopping on line she told me Aeropostale doesn’t do that and she told me to take to goodwill for donations that will be the best thing to do, when she hear me contact corporate she start to panic and screaming and she told me to take my shit and leave the store !!!! I have file major complaint against this employee after I spoke with corporate , unfortunately i don’t have her name , my 2 friends also told me also they stop going to Aeropostale at Boynton and they prefer to drive 40 minutes to the Wellington location to avoid all the rude attitude from the sales at that store. I have been Aeropostale customer over 1O eyes and I’m very surprised how the company hires people specially for managers positions with ABSOLUTELY zero professional qualifications !!!! The case is open and my complaint has been filed & I’m waiting for the escalation team to contact me on the next days as I was informed. My advice PLEASE DONT SHOP at Aeropostale Boynton Beach in case you don’t want to be treated like trash from the staff.

1 /5 John Stout: Not like I need to shop but was my last store, wanted some cheap nice flannels, the gate was down and a pretty blond youth was behind the gate. The conversation went like this after a couple of her glances pretending not to notice me failed to make me leave: me-are you opening?; her-I was late; me-okay; she walked to the back on her phone; me-hey are you opening; her-……………. Need I say more?

1 /5 Michelle Tome: My mom went to return a purchase and the employee told her that she “cant return the items unless she has an email”. So my mom called me and I told the employee that she can bypass the question. Her response was “whatever” I told her, “thank you for your help” and she responded “of course” I’m giving the store 1 star for their lack of GOOD customer service. just because someone does not want to give an email it does not mean that the employee should be rude. The managers should train their employees better. I still love Aeropostale’s clothes.

3 /5 Annick Devery-Duz: Usually Im very happy with my shopping experience here. But on July 4th I stopped by because I knew they were having a great sale, plus there were a few items I wanted to pick up (and use a coupon) that I had seen on their website. To make sure the items were there I checked to see if they were in stock...and the website said they both were....and in my size. When I got there, one item was there but not in my size, and the other items were not there at all. The salesgirl was very nice but told me that they havent stocked one particular item in a while, and she wasnt sure about the other item. I dont want to order the item online because I know the sizes can vary greatly. I hope the company can get things straightened out...I was so disappointed when I left.

1 /5 Alvaro A: We made some purchases and at the time of paying we swiped the card and the bank deducted the money from us but in the store they had a problem and the payment did not appear and they did not deliver what we bought and since it was the weekend we had to wait until Monday to for the payment to come in and call, indeed on Monday the bank confirmed that the payment had been debited and we had to file a complaint to get our money back because the store wanted to give us what we had bought