5 /5 Renee St. John: I went in this store yesterday. There were 3 associates, one appeared to be new. All spoke to me and smiled. Brooke immediately helped me with my online return and she was so pleasant. She immediately helped me find the correct size which they had in the store, brought me to a dressing room - I loved the jeans and ended up exchanging my entire order for 3 new pair of my new favorite jeans! I even bought a pair of cute PJ Snoopy pants for my hubby and a Snoopy warmer (which I had no clue about - you put him in the microwave and he warms up and releases a lavender scent). Kaitlyn told me if I opened a credit card I would get another 30% off - so I did! I literally owed another $8 when all was said and done. Kaitlyn was very informative and I cannot say enough about how both young ladies treated me. I was pleasantly surprised and very pleased. :)