Ann Taylor Factory Store - West Palm Beach (FL)

5 /5 Ruth Haigh-Waters: Jocelyn (sorry I know Im misspelling the name) made my day. She came to my rescue and helped me select outfits I could feel great in. She was so helpful, attentive and just great at her job. I would have left empty handed had it not been for her. Thank you!! The selection was great, clothes were all in order, and well organized. Im grateful for a wonderful shopping experience. Thanks again! I will see you next time Im in town for a convention.

5 /5 María E. Murray: I missplace my hat while I was shopping this afternoon. After searching over a 1/2 hour without finding it I left the store 40 minutes later while walking towards other stores, the manager Lindsey Morris was searching for me and came up to me with the hat. This was much appreciated and shows that the employees of that store Will go the extra mile to assist their customers. Thank you, Lindsay.

5 /5 Judith Watson: I had the best experience shopping at Ann Taylor Factory at the Palm Beach Outlets. Not only did I find the most wonderful clothes to wear to school, I had the best of the best helping me with my great sales! I can’t say enough about RENU and JAMEISE. They were so accommodating and friendly. I am so happy with my purchases. Thank you for making my day! Judi Watson

5 /5 KHK: Always a pleasant experience to shop here. The store is always clean, tidy & well-organized with a good inventory of sizes.

1 /5 Kailen Arambulo: For starters I love the clothes Ann Taylor has to offer, but the management here is HORRIBLE! On Black Friday I was targeted because I wanted to try on a few outfits for work in the dressing room, which I was then followed by the manager and she waited outside of my dressing room.. She did not say anything to me and followed me to the cash wrap to check out and then proceeds to make a rude comment stating “you have a lot of clothes” I suspected that she may have thought I was going to steal? There was no “let me know if you need any assistance in sizes” there was no “my name is” “hi how are you”. I work in management and the level of professionalism was nonexistent. I will no longer be shipping here based on experience.