1 /5 Shantee Frazier: Went to the Vero location on June 20nd and was told by Sharon (who was pleasant) and Pam (who had a blunt, unconcerned attitude) that they werent doing layaway at the moment. So I called the Melbourne location to see if they were doing it and they told me yesterday. On June 22nd I called them again to see if I could make payments at a different location and I was told I could. So went to the Melbourne location (which is about 30 miles away) and placed a layaway. I asked the cashier if I could make payments at a different location (just to confirm) and she said yes. Today, I went to make a payment at the Vero, they cant pull up my layaway because its at a different location. Mind you, I asked multiple times and got the same answer. I told them I was in the store last month to place a layaway and was told they werent doing at the time. Well, what Pam and Sharon failed to tell me was that during their inventory, they dont do layaways. But I couldve came back the next day to make one. And today, Pam still had that unconcerned attitude like she could care less and whoever I spoke with at the Melbourne location (which Im guessing was the manager), had the same attitude like she really didnt care that I was told the wrong information. Yall gotta do better Burlington
