Burlington - Hollywood (FL)

1 /5 Andréw Dacuńa: be really carefully in this store make sure you check your recit we got oevercharge 64 dollars thanks good we noticed that before you leave the store the lady says is the machine but who know how many ppl are been overcharged with out they even know they are been over charged .. check photos i just posted with proof so you guys can see what this store does .. check your recit and items before you leave owner need to take care of this bad service ppl are been overcharge with out they even know watch out guys check recit ill never come back.. terrible experience. cashier keysha says machine problems

1 /5 German Orlando Infante: Lost my cane, and the person who was at the front, just said go and see if you find it, and didnt see him again. There was no one to at least report and in case they find it know whom to call. Do not even waste the time contacting that email address, becomes a back and forth emails to end up 2 weeks later "we would recommend reaching out to the store directly and reporting this to the store manager and also filing a police report if needed".

1 /5 Noel Cepeda: Its Sunday, Feb 25, 2024 at 9:42pm, I tried to enter the store and the prevention loss employee claiming his name is Hance told me they were already closed for the night. I asked him why he wont let me in when their operation hours are until 10pm he invented an poor excuse that people are stealing a lot that they are in investigation with police there were not a single police vehicle around. So I would like Burlington management to explain to me how the prevention loss guy is shutting down the operation when they have an operatation hour to follow. I told him I was gonna complaint about it, he told me go ahead and do it. *Edit to reply Owner March/4/2024*: If you really care about the issue and wanted to improve it, I think youve emailed me to ask for more details, but maybe you have "enough customer that you dont mind 1 not coming back" but that 1 multiplies by a lot. Thats why a lot of business shuts down. Everything due to a loss prevention employee closing down 30 minutes before the supposed time to close the store (maybe the manager told him to, but still not right not to follow hour operations for your customers mr/mrs/ms/ Owner.

1 /5 Jose manduca: This was truly one of the worst experiences of my life. When I returned an item, the "employee" told me that a paper license issued by the DMV, which had to be plastic, wasnt valid because I had lost my receipt. I handed over my work permit and passport, and she told me those IDs werent valid because they had to be state-issued, and according to their policies, they only accept government-issued IDs. I really hope they educate their employees because it was a terrible experience for my family and me. Furthermore, this practice completely violates their policies.

5 /5 Cheryl Justin: What can I say? This is my favorite store. Prices are amazing “always”,and on top of it,there’s always excellent customer service. We love the friendliness of the security guard.